服務項目與承諾
??? 1.Insurance Coverage: The basic insurance coverage for operating vehicles includes compulsory traffic accident liability insurance, vehicle damage insurance, and motor vehicle third-party liability insurance with a coverage amount of 500,000 CNY. Additional coverage and increased third-party liability insurance coverage can be provided based on customer needs.
??? 2.Accident Handling: Provide 24-hour professional telephone guidance service nationwide to assist customers in reporting accidents over the phone, handling cases, arranging towing and rescue services, and preserving relevant information. Special accident service personnel will be dispatched to the scene for assistance.
??? 3.Accident Repairs: Provide pick-up and delivery services within the designated area, assist in assessing the damages, and monitor the repair process to ensure timely delivery of the accident-repaired vehicles.
??? 4.Accident Claims: Assist customers in collecting and organizing claim documents, and provide fast and efficient claims services through the insurance company's nationwide claims service institutions.
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